Shipping & Refund Policy
At Princess Grace Nails, we take pride in the quality and safety of our luxury press-on nail collections and artistry tools. Due to strict sanitary, health, and cosmetic safety standards under our corporate parent, PRINCESS EROS LLC, we cannot accept returns or exchanges on opened, used, or applied nail sets [1.1].
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Cancellations & Damages: If your nail kit or tool arrives damaged during transit from our domestic US fulfillment docks, please contact us within 30 days of delivery at
princesserosenterprise@gmail.com with a photo of the item [1.1]. We will issue a 100% full refund or immediate replacement on complete autopilot.
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Shipping Timelines: All orders are processed within 1-3 business days and shipped via standard domestic carriers, arriving at your door within 5-7 business days.
